Shipping Policy

1. Shipping Areas

- We offer delivery services only within Jodhpur city limits.

- Delivery to areas outside Jodhpur is not available. Customers may arrange their own courier services for outstation deliveries.

2. Delivery Charges

- Delivery charges within Jodhpur range from ₹100 to ₹300 depending on the distance and order size.

- Delivery charges are additional and are payable at the time of booking.

3. Delivery Timelines

- Orders placed and confirmed before 12:00 PM are eligible for same-day or next-day delivery, subject to availability.

- Orders placed after 12:00 PM will be delivered on the following working day.

- Delivery timelines may vary during peak festival seasons (Christmas, Navratri, Halloween), so early booking is recommended.

4. Delivery Process

- We will confirm the delivery date and approximate time via WhatsApp or phone call before dispatch.

- Please ensure someone is available to receive the delivery at the provided address during the agreed time.

- The costume should be inspected on delivery to confirm it matches your booking and is in good condition.

5. Return Shipping

- Customers may return costumes in-person to our shop or request a return pickup service.

- Return pickup within Jodhpur is available for a charge of ₹100 to ₹300.

- Please ensure the costume is packed securely and ready for pickup at the agreed time.

6. Responsibility and Risk

- Risk and responsibility for the rented costumes transfer to the customer upon delivery

- We are not responsible for loss, damage, or delays caused by third-party courier or delivery services after dispatch.

7. Shipping Issues

- In case of delay, damage, or incorrect delivery, customers should notify us immediately via phone or WhatsApp.

- We will make reasonable efforts to resolve issues promptly, including reshipment if applicable.

8. Contact

For any questions or delivery support, please contact us at:

Phone / WhatsApp: 7791889505 | 9414720970 | 9119338157

By booking delivery with Shree Alankar Dresses and Studio, you agree to this Shipping Policy.